Firstly, check for signs of fire.
If safe to do so identify the alarm that has a red flashing light, this is the alarm that has triggered all alarms to sound.
Press and release the ‘hush’ button on the identified alarm. This will reset the alarm and leave it functional. The reset can take a few minutes, and the smoke alarm may beep during this time.
If your alarm continues to sound after pressing the ‘hush’ button call our after hours support line on 1300 661 025. Do not damage the smoke alarm as you may be charged for replacing the alarm.
Some common reasons are:
Dust or Insects
Dust or insects can interrupt the sensors within the alarm.
To avoid false sounding smoke alarms, vacuum your smoke alarms regularly.
Moisture and Humidity
Excessive moisture can cause condensation to form on the sensors. For this reason, we avoid placing alarms in areas with high humidity such as an entry to a bathroom or laundry.
9V Battery life
If your smoke alarm is chirping every 30 – 60 seconds, it may indicate that the backup battery needs replacing.
