Our technicians are direct employees of Smoke Alarm Integrity (not contractors) and have undergone a National Police Check. They will be fully uniformed and will arrive in a sign written SAI vehicle. They will treat you and your home with courtesy and respect.
In some cases, we are asked to also check the electrical safety switch to ensure that it is fully functional. When we test the safety switch, this causes a short interruption to the power supply, and some household appliances may need to be re-set, such as digital clocks and computers.
If you have any concerns about a forthcoming attendance, or you wish to provide us with specific instructions (such as don’t let the dog out!); or if you have cultural or religious requirements, please don’t hesitate to contact us to let us know. If you are a shift worker and daytime hours do not suit your sleeping requirements, please contact us and we will arrange a time that suits you.
If you have been notified about an attendance and wish to change the date and/or time, please contact us by email firstname.lastname@example.org or by phone on 1300 974 615.